Privacy Policy

1. Who We Are

TapSlot provides online booking tools for studios, trainers, and independent professionals.

For privacy-related questions, contact us at hello@tapslot.app.

2. Data We Collect

We may collect account and contact information such as name, email, phone number, and business profile details.

We process booking information such as appointment date and time, selected service, customer notes, and booking status.

We collect technical and usage data such as IP address, browser/device metadata, pages viewed, referral data, and interaction logs.

3. How We Use Data

We use data to provide and operate the service, including scheduling, confirmations, reminders, and customer support.

We use data to improve reliability, performance, and user experience, including analytics and diagnostics.

We may use contact data for service communications and product updates. You can opt out of non-essential marketing communications.

4. Legal Bases for Processing

Depending on your location, we process personal data based on one or more legal grounds: contract performance, legitimate interests, legal obligations, and consent where required.

5. Sharing and Processors

We do not sell personal data.

We share data with trusted service providers that process data on our behalf (for example, cloud hosting, analytics, messaging integrations such as Telegram, and payment services if enabled).

We may disclose data when required by law, to enforce our terms, or to protect rights, safety, and platform security.

6. International Transfers

Your data may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers under applicable law.

7. Data Retention

We retain personal data only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements.

When data is no longer required, we delete it or anonymize it where feasible.

8. Security

We apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to data portability.

To exercise rights, contact hello@tapslot.app. We may need to verify your identity before processing your request.

10. Cookies and Similar Technologies

We may use cookies and similar technologies for essential platform functionality, analytics, and performance monitoring.

You can control cookies through browser settings, though disabling some cookies may affect service functionality.

11. Children's Privacy

TapSlot is not intended for children under the age required by applicable law to consent to data processing. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy. The latest version will be posted on this page with a revised effective date.

13. Contact

For privacy questions or requests, contact hello@tapslot.app.